{"id":3418,"date":"2024-01-05T15:52:20","date_gmt":"2024-01-05T14:52:20","guid":{"rendered":"https:\/\/www.mge-srl.it\/banking-and-finance\/"},"modified":"2025-07-30T12:57:10","modified_gmt":"2025-07-30T10:57:10","slug":"banking-and-finance","status":"publish","type":"page","link":"https:\/\/www.mge-srl.it\/en\/banking-and-finance\/","title":{"rendered":"Banking and Finance"},"content":{"rendered":"\t\t
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MGE<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Banking and Finance<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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If lifestyles change ... the bank may also change<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We support the digital evolution <\/span>\nof the banking business.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Balance between new technologies and changing habits.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The priorities for action for banking are dictated by a twofold challenge: to reduce the cost of services provided<\/strong> while offering digital ways of accessing customers<\/strong>, in an industry put under pressure by emerging agile and innovative fintech entities.<\/p>\n

New technologies and changing customer habits suggest to the bank theuse of new communication interfaces and new ways of ”presence”<\/strong>to customers now accustomed to using digital channels, without penalizing the relational skills that are still important in the most value-added meeting moments.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Branches<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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More and more spaces for relationships and less for operations<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In the immediate future, the branch will assume the role of a space for qualified meeting moments, reducing the influx for daily and immediate needs.<\/p>\n

This inevitable change, must be supported by new and always accessible ways of communicating with the customer, whenever they need it and whatever channel they choose (voice, Whatsapp, social, bot…).<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The clientele of the immediate future<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Decides needs and finds solutions in a click at any time<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Challenges of the immediate future:<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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.01<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Convenience and safety<\/h5>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Provide the customer, convenient and secure ways to communicate remotely<\/strong> even at times when the bank is not active.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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.02<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Always-on communication<\/h5>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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remote communication, at any time and with any channel<\/strong>, is the most concrete form of value-added service the bank can provide to its customers as their needs evolve.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Application examples
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14 January 2024<\/div>
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Banking intranet<\/a><\/h4><\/div>
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18 January 2024<\/div>
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Bots and AI for the finance sector<\/a><\/h4><\/div>
<\/div><\/div><\/div><\/article><\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

MGE Banking and Finance If lifestyles change … the bank may also change We support the digital evolution of the banking business. 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