{"id":2187,"date":"2024-01-08T15:09:03","date_gmt":"2024-01-08T14:09:03","guid":{"rendered":"https:\/\/www.mge-srl.it\/dev\/?page_id=2187"},"modified":"2024-01-31T17:15:21","modified_gmt":"2024-01-31T16:15:21","slug":"communication-technology","status":"publish","type":"page","link":"https:\/\/www.mge-srl.it\/dev\/communication-technology\/","title":{"rendered":"Communication Technology"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2187\" class=\"elementor elementor-2187\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca82145 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"ca82145\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32b526a\" data-id=\"32b526a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4d89f99 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4d89f99\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-290a7a3\" data-id=\"290a7a3\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c75755e elementor-widget elementor-widget-heading\" data-id=\"c75755e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 05-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h6 class=\"elementor-heading-title elementor-size-default\">MGE<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95b17cc elementor-widget elementor-widget-heading\" data-id=\"95b17cc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Communication Technology<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c01714b elementor-hidden-mobile\" data-id=\"c01714b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e5a7fc0 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5a7fc0\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;pyramids&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M761.9,40.6L643.1,24L333.9,93.8L0.1,1H0v99h1000V1\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4353163\" data-id=\"4353163\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-89edb1d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89edb1d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-fc8adf1\" data-id=\"fc8adf1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85ef653 elementor-widget elementor-widget-heading\" data-id=\"85ef653\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Dal 2003<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-449a016 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"449a016\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un\u2019ampia scelta di <span style=\"color:#fff\">soluzioni all'avanguardia<\/span>\nper la fruizione di prodotti servizi<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1e0aa8 elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"e1e0aa8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.mge-srl.it\/dev\/communication-technology\/#soluzioni\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Soluzioni e caratteristiche chiave<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4a9ee6 elementor-section-stretched elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f4a9ee6\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-70cd21f\" data-id=\"70cd21f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cdc709a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"cdc709a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-55c0dfd\" data-id=\"55c0dfd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea02d4d elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"ea02d4d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 05-02-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2023\/11\/logo_red_outline.svg\" class=\"attachment-large size-large wp-image-1033\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86314d8 elementor-widget elementor-widget-heading\" data-id=\"86314d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un contesto multicanale<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-666806f elementor-widget elementor-widget-text-editor\" data-id=\"666806f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 05-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>Le porte di accesso che le organizzazioni di ogni settore mettono a disposizione di clienti e altri utenti sono estremamente pi\u00f9 variegate rispetto al recente passato.<\/strong><\/p><p>Si tratta di <strong>applicazioni diffuse<\/strong> tra la clientela di ogni et\u00e0, <strong>come WhatsApp, Telegram, mail, web chat, messaggistica social\u2026 che si affiancano al pi\u00f9 tradizionale canale voce<\/strong>. Per non parlare dei bot potenziati da soluzioni AI (Artificial Intelligence), che consentono di erogare servizi in modalit\u00e0 self service.Parliamo di soluzioni che attraverso un innovativo utilizzo delle tecnologie digitali determinano nuove modalit\u00e0 di dialogo con la clientela del futuro-presente. Un linguaggio alla portata di ogni cliente, che pu\u00f2 consentire di dialogare senza limiti di orario e giorno della settimana.<\/p><p><br \/><strong>La sfida \u00e8 pertanto quella di gestire in modo efficace e coerente il dialogo con il cliente, a prescindere dal canale<\/strong> (touch point) <strong>utilizzato<\/strong>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1978e6 elementor-widget elementor-widget-button\" data-id=\"d1978e6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.mge-srl.it\/dev\/communication-technology\/#approfondimenti\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Approfondisci<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-eaa4ec1\" data-id=\"eaa4ec1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cd7dd9a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd7dd9a\" data-element_type=\"section\" id=\"soluzioni\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d30b9b\" data-id=\"9d30b9b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fca8602 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fca8602\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5f05dfa\" data-id=\"5f05dfa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-49eee0b\" data-id=\"49eee0b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ccac60 elementor-widget elementor-widget-heading\" data-id=\"3ccac60\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Soluzioni e caratteristiche chiave<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1748d28 elementor-widget elementor-widget-text-editor\" data-id=\"1748d28\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Mentre \u00e8 sempre pi\u00f9 impellente la<strong> necessit\u00e0 di mettere a disposizione un\u2019ampia scelta di canali comunicativi<\/strong>, in modo che ogni cliente possa utilizzare quello preferito, allo stesso tempo la fase di vendita di prodotti e servizi risulta efficace nella misura in cui le proposte sono ritagliate sulle specifiche esigenze del singolo.<\/p><p>Da questo quadro in costante evoluzione nasce la necessit\u00e0 per le organizzazioni di dotarsi di strumenti comunicativi che presentino alcune caratteristiche chiave:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee3bf2b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ee3bf2b\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.mge-srl.it\/dev\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Omnicanalit\u00e0<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Integrazione con CRM e altre infrastrutture IT gi\u00e0 in uso nell\u2019organizzazione<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Flessibilit\u00e0 per accogliere nuovi canali e per adattarsi a esigenze in continua evoluzione<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gestione intelligente delle informazioni, che devono essere rese disponibili al momento opportuno<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Automazione mediante BOT delle fasi pi\u00f9 operative e ripetitive del dialogo con i clienti, delegando all\u2019intervento umano solo le attivit\u00e0 a maggior valore aggiunto.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f739300 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"f739300\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23609cd\" data-id=\"23609cd\" data-element_type=\"column\" id=\"approfondimenti\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-32c266d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"32c266d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-21c8f40\" data-id=\"21c8f40\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c75dcd1 elementor-widget elementor-widget-heading\" data-id=\"c75dcd1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Approfondimenti<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0fe207b elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"0fe207b\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-91ceb2f\" data-id=\"91ceb2f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a3918ef elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a3918ef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9b503ee\" data-id=\"9b503ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-acf4346 elementor-widget elementor-widget-mfn_blog\" data-id=\"acf4346\" data-element_type=\"widget\" data-widget_type=\"mfn_blog.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"column_filters\"><div class=\"blog_wrapper isotope_wrapper clearfix\"><div class=\"posts_group lm_wrapper col-3 masonry tiles isotope\"><article class=\"post post-item isotope-item clearfix post-2504 type-post status-publish format-standard has-post-thumbnail hentry category-communication\" style=\"\"><div class=\"date_label\">14 Gennaio 2024<\/div><div class=\"post-photo-wrapper scale-with-grid\"><div class=\"image_wrapper_tiles\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1700\" height=\"972\" src=\"https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/smart-banking.jpg\" class=\"scale-with-grid wp-post-image\" alt=\"\" itemprop=\"image\" srcset=\"https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/smart-banking.jpg 1700w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/smart-banking-500x286.jpg 500w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/smart-banking-1200x686.jpg 1200w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/smart-banking-300x172.jpg 300w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/smart-banking-768x439.jpg 768w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/smart-banking-1536x878.jpg 1536w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/smart-banking-131x75.jpg 131w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/smart-banking-480x274.jpg 480w\" sizes=\"(max-width:767px) 480px, (max-width:1700px) 100vw, 1700px\" \/><\/div><\/div><div class=\"post-desc-wrapper bg- has-custom-bg\" style=\"\"><div class=\"post-desc\"><div class=\"post-head\"><\/div><div class=\"post-title\"><h4 class=\"entry-title\" itemprop=\"headline\"><a href=\"https:\/\/www.mge-srl.it\/dev\/communication\/soluzioni-di-multicanalita-per-un-dialogo-smart-con-il-cliente\/\">Soluzioni multicanalit\u00e0 per un dialogo smart con il cliente<\/a><\/h4><\/div><div class=\"post-excerpt\"><\/div><\/div><\/div><\/article><article class=\"post post-item isotope-item clearfix post-2616 type-post status-publish format-standard has-post-thumbnail hentry category-communication\" style=\"\"><div class=\"date_label\">19 Gennaio 2024<\/div><div class=\"post-photo-wrapper scale-with-grid\"><div class=\"image_wrapper_tiles\"><img decoding=\"async\" width=\"1700\" height=\"972\" src=\"https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/icone-contatti.webp\" class=\"scale-with-grid wp-post-image\" alt=\"\" itemprop=\"image\" srcset=\"https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/icone-contatti.webp 1700w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/icone-contatti-500x286.webp 500w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/icone-contatti-1200x686.webp 1200w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/icone-contatti-300x172.webp 300w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/icone-contatti-768x439.webp 768w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/icone-contatti-1536x878.webp 1536w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/icone-contatti-131x75.webp 131w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/icone-contatti-480x274.webp 480w\" sizes=\"(max-width:767px) 480px, (max-width:1700px) 100vw, 1700px\" \/><\/div><\/div><div class=\"post-desc-wrapper bg- has-custom-bg\" style=\"\"><div class=\"post-desc\"><div class=\"post-head\"><\/div><div class=\"post-title\"><h4 class=\"entry-title\" itemprop=\"headline\"><a href=\"https:\/\/www.mge-srl.it\/dev\/communication\/creare-routing-automatici-per-una-cx-coinvolgente\/\">Routing automatici per una CX coinvolgente\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/a><\/h4><\/div><div class=\"post-excerpt\"><\/div><\/div><\/div><\/article><article class=\"post post-item isotope-item clearfix post-2697 type-post status-publish format-standard has-post-thumbnail hentry category-communication\" style=\"\"><div class=\"date_label\">22 Gennaio 2024<\/div><div class=\"post-photo-wrapper scale-with-grid\"><div class=\"image_wrapper_tiles\"><img decoding=\"async\" width=\"1700\" height=\"972\" src=\"https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/contactcenter.webp\" class=\"scale-with-grid wp-post-image\" alt=\"\" itemprop=\"image\" srcset=\"https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/contactcenter.webp 1700w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/contactcenter-500x286.webp 500w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/contactcenter-1200x686.webp 1200w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/contactcenter-300x172.webp 300w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/contactcenter-768x439.webp 768w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/contactcenter-1536x878.webp 1536w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/contactcenter-131x75.webp 131w, https:\/\/www.mge-srl.it\/dev\/wp-content\/uploads\/2024\/01\/contactcenter-480x274.webp 480w\" sizes=\"(max-width:767px) 480px, (max-width:1700px) 100vw, 1700px\" \/><\/div><\/div><div class=\"post-desc-wrapper bg- has-custom-bg\" style=\"\"><div class=\"post-desc\"><div class=\"post-head\"><\/div><div class=\"post-title\"><h4 class=\"entry-title\" itemprop=\"headline\"><a href=\"https:\/\/www.mge-srl.it\/dev\/communication\/soluzioni-per-contact-center\/\">Soluzioni avanzate e customizzate per Contact Center<\/a><\/h4><\/div><div class=\"post-excerpt\"><\/div><\/div><\/div><\/article><\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>MGE Communication Technology Dal 2003 Un\u2019ampia scelta di soluzioni all&#8217;avanguardia per la fruizione di prodotti servizi Soluzioni e caratteristiche chiave Un contesto multicanale Le porte di<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2187","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is 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